ECOMMERCE_FULFILLMENT

INVENTORY_MANAGEMENT

FREIGHT_MANAGEMENT

MARKETING_INSERTS

KITTING

BRANDED_PACKAGING

PRE_ORDER_SUPPORT

GIFT_NOTES

BAGGING

LABELING

SECURE_DISPOSAL

TAGGING

RETURNS_PROCESSING

BATTERY_HANDLING

FLAMMABLE_PRODUCT

AEROSOLS

FULFILLED_BY_MERCHANT

AMAZON

VENDOR_CENTRAL

FULFILLED_BY_AMAZON

ISO_CERTIFICATION

USPS

FEDEX

DHL_EXPRESS

DHL_ECOMMERCE

ONTRAC

PASSPORT

VEHO

BETTER_TRUCKS

OSM_WORLDWIDE

UNIUNI

BIGCOMMERCE

WOOCOMMERCE

SHOPIFY

MAGENTO

SQUARE_ONLINE

SQUARESPACE

BRIGHTPEARL

CHANNELADVISOR

CIN7

MICROSOFT_DYNAMICS

NETSUITE

ORDERHIVE

SALESFORCE

SHIPSTATION

SKUBANA

SPS_COMMERCE

SHIPBOB_WMS

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce brands to provide them access to best-in-class capabilities and to deliver a delightful shopper experience.  

ShipBob’s technology provides brands a single view of their business and customers across all sales channels to manage products, inventory, customization, orders, and shipments, leveraging real-time analytics and reporting, dedicated support, and access to over one hundred technology and retail partners.  

Brands can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s 50+ fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia.  

ShipBob

Sr. Partner Manager

Francesca DeCastris

Apparel

Automotive

Beauty

CBD or Cannabis

Furniture

Target

Walmart

UNFI

KeHe

Nordstrom

Macy's

Dick's

Food52

Ulta

Urban Outfitters

An Implementation specialist will be assigned to your account to help you navigate the onboarding process. This individual will help you set up your ShipBob dashboard, lead training sessions tailored to your brand and your needs, and create materials specifically for you. Additionally, your Implementation Specialist will walk you through how to integrate your store(s), set up products, and go live with shipping (whether it’s virtually if you outsource fulfillment, or even in person to install our WMS in your warehouse). Your Implementation Specialist will be available to educate and empower you to confidently use the ShipBob dashboard and features.

ShipBob’s Merchant Care team will then be your go-to team for day-to-day support, requests, troubleshooting, and resolution. Your account will be assigned a Merchant Care pod, full of support reps who are familiar with your specific needs.



VUORI

OUR PLACE

SPIKEBALL

CHAMBERLAIN COFFEE

PETLAB

100 THIEVES

BEACHWAVER

CLEAN SIMPLE EATS

BLUEPRINT

LOLAVIE

BLOOM NUTRITION

DOSSIER

TONIES

CLEARSTEM

BAREFACED

TRUE CLASSIC

ELF BEAUTY

JONES ROAD BEAUTY

Who is ideal for ShipBob 3PL services?
- SMBs (0-$5M GMV), Midmarket ($5-$300M GMV), Upper Midmarket ($300M-$1B GMV)
- Any ecommerce platform (Shopify, BigCommerce, Magento, Custom, etc.) or ERP (Netsuite, OMS/IMS tools)
- Lower SKU count (<1000 for SMBs, up to 6,000 for larger sellers)
- Omnichannel selling (DTC, marketplaces, and B2B)
- Global fulfillment needs

Who is ideal for ShipBob WMS?
- Operating own warehouse based in the US (this is only available in the US)
- Not currently using a true WMS (e.g. IMS products like SkuVault)
- US warehouses only (can use 3PL product for outside US)
- 3,500+ shipments per month

There are 2 primary types of merchants that can benefit from ShipBob:

1. Any brand that wants to outsource fulfillment, from small startups to mid-market/enterprise brands shipping half a million orders/month. 
2. Any brand that has their own warehouse in the US (generally between 4,000 and 50,000 square feet) and wants to improve their fulfillment strategy, inventory management, picking processes, warehouse organization, and more through ShipBob’s Merchant Plus (WMS).

For either of these, fulfilling orders for nearly any eCommerce platform works with ShipBob as well as custom carts for tech-savvy brands that want to build an integration using ShipBob’s Developer API (in addition to DTC marketplaces and B2B fulfillment). 

Roughly 25% of ShipBob’s customers are in the beauty and personal care space, 22% sell nutrition and health products, 11% are in apparel and accessories, with the rest being a mix of many other industries.

ShipBob is a great option for brands looking to not just grow but scale. From partnerships with top retailers and marketplaces to integrations with the leading technology eCommerce experts, merchants can easily expand their online presence into physical storefronts. This also makes ShipBob a great option for brands looking to expand internationally. With warehouses in the US, Canada, the UK, Europe, and Australia, as well as cross-border solutions like DDP shipping and partnerships with local tax authorities, they have the tools you need to get started in new markets. 

ShipBob is not for dropshippers or anyone else that doesn’t have to directly (or through an existing 3PL) ship and manage their inventory. 

The types of orders ShipBob cannot fill include alcohol, refrigerated products, perishables, very large and heavy products (e.g., furniture and mattresses), and carrier-prohibited products. 

TARGET

WALMART

KEHE

NORDSTROM

MACYS

DICKS

FOOD52

ULTA

URBAN_OUTFITTERS

EPSG:4326

Fort Worth, TX, United States

Bethlehem, PA, United States

Moreno Valley, CA, United States

Reno, NV, United States

Forest Park, GA, United States

Wind Gap, PA, United States

Bolingbrook, IL, United States

Yorkville, IL, United States

Farmers Branch, TX, United States

Geneva, WI, United States

Sydney, NSW 2000, Australia

Buford, GA, United States

Carrollton, TX, United States

Atlanta, GA, United States

Toronto, ON, Canada

Las Vegas, NV, United States

Dayton, NJ, United States

Philadelphia, PA, United States

Aurora, IL, United States

Europaweg, Zoetermeer, Nederland

Melbourne, VIC 3004, Australia

Levittown, PA, United States

Duluth, GA, United States

Chattanooga, TN, United States

Birmingham, England, United Kingdom

Grapevine, TX, United States

Phoenix, AZ, United States

Grand Prairie, TX, United States

Wellesbourne, Warwick, England, United Kingdom

Manchester, England, United Kingdom

Woodbridge, Vaughan, ON, Canada

Vancouver, BC, Canada

Fontana, CA, United States

rondo Europa, 64-510 Wronki, Polska

Budd Lake, NJ, United States

APPAREL

BEAUTY

AUTOMOTIVE

FURNITURE

CANNABIS

Trenton, NJ, United States

Rancho Dominguez, Compton, CA, United States

ShipBob

Overview

About this 3PL

Locations

Account management

Capabilities

Product categories supported

Technology integrations

Shipping carriers supported

Amazon capabilities

Wholesale experience

Registrations

Core services

Returns processing

Specialized product handling

Additional services