Redefined Logistics

Overview

HeadquartersNew York, NY

Minimum order volume3,000/month

Average onboarding time2 weeks

About this 3PL

Redefined Logistics is a fully managed, direct manufacturer-to-consumer (M2C) supply chain-as-a-service, solution that helps brands and retailers reduce cost-to-serve, improve free cash flow, and enhance their order-to-delivery experience. Instead of relying on traditional inventory-heavy models, we enable brands to ship directly from locations closer to their international suppliers to U.S. consumers more efficiently and cost-effectively. Our approach optimizes inventory turnover, boosts logistics cost savings up to 25% and 3X free cash cashflow, and ensures a seamless 4-6 days click-to-porch order delivery experience. Redefined Logistics operates on an unique Control Tower technology platform that enables intelligent "jus-in-time" inventory forecasting and positioning, E2E global order delivery orchestration and continuous service optimization. Our proprietary Shopify App can instantly kick start the M2C service for your existing Shopify store. Otherwise, the platform also supports a low or no effort integration with most ecommerce stores or OMS systems to get started in days. We’re already supporting fast-growing retailers and would love to explore how we can add value to your business.

Locations

Account management

On-site

We consider ourselves as an extension of your logistics optimization and operation function. A dedicated Account Manager is assigned to support the the full lifecycle of your order to delivery process with Redefined Logistics. The account manager serves as your primary point of contact, ensuring seamless communication and personalized service from day 1, with accountabilities for: - onboarding and success planning, aligned with your goals with our logistics solutions, including a tailored roadmap for success. - proactive performance reviews, with regular check-ins and quarterly business reviews (QBRs) to analyze performance, optimize logistics strategies, and address evolving business needs. - Continuous monitoring of key metrics like inventory forecast, reorder, and turnover tracking etc., network optimization for shipping efficiency and cost savings, and providing actionable insights for improvement for scalability and growth. - Represent your voice among internal teams (operations, tech, and customer success) to ensure smooth execution and rapid issue resolution.