Jay Group

Overview

HeadquartersLancaster, PA

Minimum order volume5,000/month

Average onboarding time2 weeks

About this 3PL

Jay Group serves omni-channel brands whose fulfillment requirements extend beyond standard pick-and-pack operations — brands that expect measurable accuracy, responsive account management, and a partner capable of supporting growth across DTC, retail, wholesale, and subscription channels simultaneously. Brands that come to Jay Group are not evaluating another technology platform. They are looking for a logistics partner with the systems to perform at scale and the accountability to back it up. We welcome the opportunity to discuss whether Jay Group is the right fit for your operation. Jay Group — Third-Party Logistics Partner Profile Lancaster, PA · Reno, NV · Dallas, TX · FDA Registered · Temperature Controlled Jay Group is a privately held, family-owned third-party logistics provider with more than six decades of continuous operation. Founded by Jay Chryst and currently led by his grandson Blake Dudek, the company has built its reputation on a foundational commitment to operational accuracy, client transparency, and service excellence — values that have remained constant across every phase of the company's growth. Jay Group operates FDA-registered, temperature-controlled fulfillment facilities across three strategic nodes — Pennsylvania, Nevada, and Texas — supported by a Manhattan Associates warehouse management system that provides clients with real-time inventory visibility, precise order execution, and the data integrity necessary to scale with confidence. Brands that require high-touch fulfillment, rigorous quality standards, and a logistics partner whose priorities are defined by client outcomes — rather than investor timelines — will find that Jay Group is structured to serve them well. Areas of Focus Health & Wellness — Supplements, proteins, personal care, period care, skin care, and medical devices (Class I & II) Food & Beverage — Temperature-sensitive and shelf-stable consumer products requiring certified storage and handling Consumer Goods — Bed linens and premium consumer brands requiring omni-channel fulfillment across DTC, retail, and wholesale Core Capabilities Ecommerce & B2B Fulfillment — Direct-to-consumer order processing and retail replenishment, including weekly shipments to Target and other major national retailers Kitting & Value-Added Services — Retail display assembly, Amazon prep, gift sets, variety packs, relabeling, shrink wrapping, and order-level customization including personalized product labeling Personalized Unboxing — Print-on-demand marketing inserts unique to each order, designed to elevate the post-purchase experience and support conversion and retention objectives Estimated Delivery Date Technology — Promise Date technology via Fenix Commerce, providing accurate, carrier-level delivery estimates at checkout to reduce abandonment and improve customer confidence Carrier & Network Diversification — Multi-node fulfillment across owned and leased facilities with a diversified carrier portfolio: Amazon Shipping, UPS, DHL, USPS, OnTrac, LaserShip, GLS, OSM, SpeedX, and Passport

Locations

Account management

On-site

Jay Group offers a 5:1 Ratio of Clients to Account Managers. Our Account Managers avg over 5 years with our organization in a Client Services role. Our clients require dedicated Account Managers who know their product and brand strategy, operate as an extension of their operations or leadership team and are located in the warehouses their product is stored. Through weekly business reviews our AM's are communicating with you on our performance levels, forecast accuracy, transportation and carton utilization and performance, exception and issue management and resolution.